Remote Hands and Eyes
Remote Hands & Eyes services are provided to every colocation customer, with 24×7 data center expertise and assistance on demand. Our certified colocation engineers can access equipment immediately, minimizing your costs for technician visits and rapidly addressing hands-on needs in an emergency when speed is critical. You also have the option to purchase specific routine support and maintenance tasks if desired.
Advanced Services
While Remote Hands & Eyes assures basic on-site first-line maintenance and support, Koowii gives you the flexibility to add special advanced services as needed. Our Colocation Advanced Services monitoring, security and administration modules can conveniently supplement the administration and maintenance of your colocated equipment. These Advanced Services let you create the optimal management plan for your business, lowering your operational costs and improving the security and availability of your colocated environment.
Professional Services
Koowii has an experienced staff of certified engineers available to help you with any specific project or tasks you may need in trouble-shooting or managing issues in your colocated IT infrastructure. Services can be billed on an hourly basis or through a service contract customized to your specific requirements.
Learn about everything you get Data Center Colocation from Koowii.
